SHAR Production

Troubleshooting · 49/50 · accessibility

Accessibility track missing

Failure signal

A accessibility track missing condition is reported or detected during accessibility.

Likely cause

The controlling record, technical state or approved specification for accessibility does not match the current asset or workflow.

Verification

Compare required captions, SDH, audio description and transcripts with the delivery matrix.

Corrective action

Produce or explicitly waive the missing track through the accountable approval path.

Prevention

Add this verification to the accessibility gate, retain immutable evidence and assign one accountable owner.

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